1. Greet and welcome guests and visitors in a professional manner. 2. Manage incoming calls and direct them to the appropriate personnel. 3. Handle patient inquiries and provide information regarding services. 4. Schedule appointments and maintain an organized calendar. 5. Coordinate with medical staff to ensure seamless patient flow. 6. Ensure patient satisfaction through effective communication and support. 7. Process admissions and discharges for inpatient and outpatient services. 8. Handle cash transactions and maintain accurate financial records. 9. Maintain cleanliness and orderliness of the reception area. 10. Assist in managing office supplies and inventory for the reception area. 11. Document and maintain records of patient interactions and transactions. 12. Collaborate with team members to enhance overall service delivery. 13. Follow established protocols for patient privacy and confidentiality. 14. Provide support during emergencies and coordinate with relevant personnel. 15. Stay updated with organizational policies and procedures to ensure compliance.